Some use cases are:
- Dunning and participant statistics.
- Labour market statistics.
- Controlling payments and their effects.
- Fraud detection in internal reviews.
Public institutions handle vast amounts of data on a daily basis. The effective management of this data is crucial for the efficient functioning of these institutions, and with analytics, this data can be managed in a more automated and organised way. With automated processing and topic mapping of customer feedback, public institutions can respond better to customer requests and suggestions; this, in turn, can improve services that are customised to meet specific needs. What’s more, data and analytics can identify trends and patterns and provide helpful support for making data-driven decisions.
Our team of certified professionals provides a high level of expertise and support throughout the execution of HERMES projects.
Enhancing situational awareness of a Road Transport Authority’s Enterprise Command Control Centre using KNIME, Power BI, and MongoDB.
Enabling data analysis and mining at a European agency for economic development and innovation, through the design of a Big Data Platform using Cloudera.
Developing real-time ingestion pipelines with Cloudera Data Flow (NiFi) to aid in analytics for a law enforcement agency.
Prediction of customer churn in a subscription-based donor model for a global non-profit organisation.
Installation of a fully secure CDP cluster with Kerberos, TLS, KTS/KMS, as well as CFM and CDSW, for a public healthcare administration in the Middle East.
Enabling end-to-end human capital management analytics and reporting, including detailed financial reporting and payroll insights, for a major sovereign wealth fund in the Middle East.