Public Service
- Further steps into the data-driven world through new innovative IT

Why

Public Benefits

Public institutions handle vast amounts of data on a daily basis. The effective management of this data is crucial for the efficient functioning of these institutions, and with analytics, this data can be managed in a more automated and organised way. With automated processing and topic mapping of customer feedback, public institutions can respond better to customer requests and suggestions; this, in turn, can improve services that are customised to meet specific needs. What’s more, data and analytics can identify trends and patterns and provide helpful support for making data-driven decisions.

Well prepared

Expert knowledge in Public Service

Finance

Insurance

Life Science

Logistics

Manufacturing

Public Service

Retail

Telco

Utilities, Oil, Gas

D&A Use Cases

Some use cases are:

Dunning and participant statistics.
Labour market statistics.
Controlling payments and their effects.
Fraud detection in internal reviews.

Preparation and Tools

Some of the tools and techniques we made use of are:

Cloudera Data Flow (NiFi)
CDP cluster with Kerberos, TLS, KTS/KMS, as well as CFM and CDSW.
IBM DB2, Informatica.
Oracle, PL SQL, IBM Cognos, QlikView.
Greenplum, Informatica, MicroStrategy.

Standards and Regulation

Our team of certified professionals provides a high level of expertise and support throughout the execution of HERMES projects.

Customers

Our customers in Public Service

FOAG

TfGM

MAG

Administracio Oberta de Catalunya

BIT

Diputacio de Tarragona

KV Sachsen

ETH Zürich

Seco

Success

Road Transport Authority’s Enterprise

Enhancing situational awareness of a Road Transport Authority’s Enterprise Command Control Centre using KNIME, Power BI, and MongoDB.

Agency for economic development and innovation (Europe)

Enabling data analysis and mining at a European agency for economic development and innovation, through the design of a Big Data Platform using Cloudera.

Law enforcement agency.

Developing real-time ingestion pipelines with Cloudera Data Flow (NiFi) to aid in analytics for a law enforcement agency.

Global non-profit organisation

Prediction of customer churn in a subscription-based donor model for a global non-profit organisation.

Public healthcare administration (Middle East)

Installation of a fully secure CDP cluster with Kerberos, TLS, KTS/KMS, as well as CFM and CDSW, for a public healthcare administration in the Middle East.

Sovereign wealth fund (Middle East)

Enabling end-to-end human capital management analytics and reporting, including detailed financial reporting and payroll insights, for a major sovereign wealth fund in the Middle East.

Industries