
Consumer Goods & Retail
synvert implemented a real-time marketing system for a large retail company that uses geolocation and a points-based reward system to deliver personalized promotional offers, encouraging customer engagement and providing valuable business insights.
Initial situation
The customer wanted a system in which promotional offers could be both personally tailored and reliably delivered to customers.
The system would operate on a points-based system in which customers who share more data by participating more are rewarded.
Generated benefits
The system encourages customers to engage more with the shopping experience, creating additional data that can be further used for business insights.
The coupons offer incentives through which customers can be guided towards certain purchases.
Services accomplished by synvert
The solution implemented by synvert uses Geolocation inside/outside supermarkets in order to offer customers pertinent coupons in real-time.
For example, if the customer is close to the cheese section, they will be offered some additional savings, if they take it.